Placing Orders / Shipments
We recommend refrigerated products are kept outside of refrigeration for no more than 2 calendar days while being shipped to the customer.
Because of this, orders that contain refrigerated product can have their shipping dates delayed to avoid holidays and weekends. See the table below. This table shows the expected ship and receipt dates based on when the order is received:
REFRIGERATED PRODUCTS SHIPPING SCHEDULE DURING THE HOLIDAYS. |
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| Order Received (by 2pm PST) | Customer Shipping Priority | Ship Date | Received |
| Monday, Dec 20 | Overnight | Monday, Dec 20 | Tuesday, Dec 21 |
| 2nd Day | Monday, Dec 20 | Wednesday, Dec 22 | |
| Tuesday, Dec 21 | Overnight | Tuesday, Dec 21 | Wednesday, Dec 22 |
| 2nd Day | Tuesday, Dec 21 | Thursday, Dec 23 | |
| Wednesday-Friday, Dec 22-24 (Assay is closed on these days) | Overnight | Monday, Dec 27 | Tuesday, Dec 28 |
| 2nd Day | Monday, Dec 27 | Wednesday, Dec 29 | |
| Monday, Dec 27 – Wednesday, Dec 29 | Overnight | Normal | Normal |
| 2nd Day | Normal | Normal | |
| Thursday, Dec 30 | Overnight | Thursday, Dec 30 | Friday, Dec 31 |
| 2nd Day | Monday, Jan 3 | Wednesday, Jan 5 | |
| Friday Dec 31 (Assay is closed on this day) | Overnight | Monday, Jan 3 | Tuesday, Jan 4 |
| 2nd Day | Monday, Jan 3 | Wednesday, Jan 5 | |
| Monday, Jan 3 | Overnight | Normal | Normal |
| 2nd Day | Normal | Normal | |
Orders that contain only non-refrigerated items will be shipped as normal, unless they are received on an Assay Technology holiday, in which case they will be shipped on our next business day.
Here is a list of our products and whether they need to be refrigerated during storage or not.
Returning badges to the lab for analysis
Once a badge has been used, the storage requirements change. Only the 595 badge (Super Glue) needs to be returned refrigerated. However, since some analytical methods have shorter holding times, please plan your sampling events ahead so no holding times are exceeded. For more information about holding times, see our General Shipping Requirements.
All carriers will be notified to not deliver packages on Assay Technology Holidays. They will store them until we return.
Reports
Report due dates will be extended because of the holidays. For example, a standard 6-day TAT project received December 21st isn’t due until January 4th. The expected completion date will be on the confirmation of receipt, sent shortly after receipt of samples.
Happy Holidays