Our Customer Service team is eager to talk to you! Call us at (800) 833-1258 (select option 4) or email us anytime at custservice@assaytech.com.

We can offer assistance in a number of areas, including:

Checking the status of an order: Please reference a web order number, purchase order number, or account number.

Media and sampling questions or requests: Special request chemicals, which badge or media to use for a chemical of interest (please include the chemical name and a CAS#, if possible), etc.

Sample or report status: Please reference your account number, badge ID number, or lab work order number.

Invoice questions: Please reference an invoice number, account number, or PO number.

Website bug reports: Feedback is much appreciated. Please mention what device you are using for any bug reports.

Phone: (800) 833-1258, option 4. We are here in person to answer your call from 8 AM – 6 PM ET, Monday-Friday.

Email: custservice@assaytech.com

Corporate Office, Industrial Hygiene Testing Lab, Manufacturing, Technical Services Lab, and Miller Nelson Instruments
Assay Technology
1382 Stealth Street
Livermore, CA 94551

Industrial Hygiene Testing Lab
AT Labs
250 DeBartolo Place
Suite 2525
Boardman, OH 44512

Note: All badges except ammonia are tested at the OH lab and all respirator/gas mask filters are tested at the CA lab.