Contact Us

Contact Us

We Would Love to Hear from You

Assay Technology’s Customer Service Support team is eager to talk to you!

Call us at 800-833-1258 (select option 4) or email us anytime at

We can offer assistance in a number of areas, including:

Checking the status of an order: Please reference a web order number, purchase order number, or company name with inquiries.

Media and sampling questions or requests: Special request chemicals, which badge or media to use for a chemical of interest (please include the chemical name and a CAS#, if possible), etc.

Sample and Reporting Inquiries: Please include a company name, badge ID number, or if in reference to a report please have your work order number on hand.

Invoice questions: Please include an invoice number, company name, or PO number for reference.

App information and bug reports: Feedback is much appreciated. Please mention what device you are using for any bug reports.

Direct Contact

Phone: (800) 833-1258 opt. 4

We are here in person to answer your call from 5am-5pm PST, Monday-Friday.



Corporate Office, IH Testing, Manufacturing, & MNR Lab and Instruments

1382 Stealth St.

Livermore, CA  94551


IH Testing Lab

250 DeBartolo Place, Suite 2525

Boardman, OH  44512