We Would Love to Hear from You
Assay Technology’s Customer Service Support team is eager to talk to you.
Call 800-833-1258, select Opt. 4, or email custservice@assaytech.com.
We can offer assistance in a number of areas:
Checking the status of an order: Please reference a web order number, purchase order number, or company name with inquiries.
Media and sampling questions or requests: Special request chemicals, which badge or media to use for a chemical of interest (please include the chemical name and a CAS#, if possible)
Sample and Reporting Inquiries: Please include a company name, Badge ID number, or if in reference to a report please have your work order number on hand.
Invoice questions: Please include an invoice number, company name, or PO number for reference.
App information and bug reports: Feedback is much appreciated. Please mention what device you are using for any bug reports.
Direct Contact
Phone: (800) 833-1258 opt. 4
We are here in person to answer your call from 7:30am-5pm PST, Monday-Friday.
Email: custservice@assaytech.com
Locations
Corporate Office, IH Testing, Manufacturing, & MNR Lab and Instruments
1382 Stealth St.
Livermore, CA 94551
IH Testing Lab
250 DeBartolo Place, Suite 2525
Boardman, OH 44512