Contact Us

Contact Us

We Would Love to Hear from You

Assay Technology’s Customer Service Support team is eager to talk to you.

Call 800-833-1258, select Opt. 4, or email custservice@assaytech.com.

We can offer assistance in a number of areas:

Checking the status of an order: Please reference a web order number, purchase order number, or company name with inquiries.

Media and sampling questions or requests: Special request chemicals, which badge or media to use for a chemical of interest (please include the chemical name and a CAS#, if possible)

Sample and Reporting Inquiries: Please include a company name, Badge ID number, or if in reference to a report please have your work order number on hand.

Invoice questions: Please include an invoice number, company name, or PO number for reference.

App information and bug reports: Feedback is much appreciated. Please mention what device you are using for any bug reports.

Direct Contact

Phone: (800) 833-1258 opt. 4

We are here in person to answer your call from 7:30am-5pm PST, Monday-Friday.

Email: custservice@assaytech.com

Locations

Corporate Office, IH Testing, Manufacturing, MNR Lab and Instruments

1382 Stealth St.

Livermore, CA  94551

IH Testing Lab

250 DeBartolo Place, Suite 2525

Boardman, OH  44512